- “Those times when we most want to shake our fists at heaven because of sorrow, agony, and discouragement are the very instances when we ought to drop to our knees.” Tom Christofferson, A Better Heart“Those times when we most want to shake our fists at heaven because of sorrow, agony, and discouragement are the very instances when we ought to drop to our knees.” Tom Christofferson, A Better Heart