• “In The Tao of Leadership , John Heider stresses the importance of interfering as little as possible. “Rules reduce freedom and responsibility,” he writes. “Enforcement of rules is coercive and manipulative, which diminishes spontaneity and absorbs group energy. The more coercive you are, the more resistant the group will become.””  Eleven Rings: The Soul of Success.  Phil Jackson and Hugh Delehanty.  Page 121