- “Blame is one of the surest ways to stay in a problem. In blaming another, we give away our power. Understanding enables us to rise above the issue and take control of our future.” You Can Heal Your Life (Louise Hay) Page 29
- “[Empathy] is defined as ‘the action of understanding…and vicariously experiencing the feelings, thoughts, and experiences of another. With so much pain and despondency, so much hopelessness, one thing we certainly ought to try to give [each person we serve] is the reassurance he is not alone. We should be adamant in stressing that God is with him, angels are with him, and we are with him. Empathy. Sounds pretty inadequate, but it is a place to start. We may not be able to alter the journey, but we can make sure no one walks it alone.” – Jeffrey R. Holland
- “Empathy is the ability to understand and share the feelings of another person. Genuine empathy brings people together; it sparks connections and helps people feel they are not alone.” Chad Webb, Administrator for Seminaries and Institute for The Church of Jesus Christ of Latter-Day Saints
- “In a BYU devotional, Elaine Walton, the Director of the BYU school of social work, pointed out that helping someone feel understood may be more important than giving them specific instruction about how to resolve a problem or accomplish a task. “We find [in social work] — even those with the most profound problems –have remarkable ability and motivation to change and to solve their own problems once they really feel understood.” – President Scott Smith, San Clemente Stake Conference, June 13th, 2021
- “May the Lord grant us vision and understanding to do those things which will help our members not only spiritually but also temporally. We have resting upon us a very serious obligation. President Joseph F. Smith said that a religion which will not help a man in this life will not likely do much for him in the life to come (see The Truth about Mormonism, Out West magazine, Sept. 1905, 242).” Manual, Teachings of the Presidents of the Church: Gordon B Hinckley, Chapter 13, Peace and Contentment through Temporal Self Reliance